Terms of Use

KORA reserves the right, at its sole discretion, to modify the Site, Application or Services or to modify these Terms, including the Service Fees, at any time and without prior notice. If we modify these Terms, then we will post the modification on the Site or via the Application or provide you with notice of the modification.

We will also update the "Last Updated Date" at the top of these Terms. By continuing to access or use the Site, Application or Services after we have posted a modification on the Site or via the Application or have provided you with notice of a modification, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, then your only recourse is to cease using the Site, Application and Services.

The Site, Application and Services are intended solely for persons who are 18 years old or older. Any access to or use of the Site, Application or Services by anyone under 18 is expressly prohibited. By accessing or using the Site, Application or Services you represent and warrant that you are 18 years old or older.

The Site, Application and Services can be used to facilitate the listing and booking of business Spaces and other commercial properties ("Spaces"). Such Spaces are included in Listings on the Site, Application and Services by Providers. You may view Listings as an unregistered visitor to the Site, Application and Services; however, if you wish to book a Space or create a Listing, then you must first register to create a KORA Account (defined below).

KORA makes available a platform or marketplace with related technology for Customers to book work and meeting spaces in Spaces listed by Space Owners. KORA is not an owner or operator of properties, including Spaces, nor is it a provider of properties, including Spaces, and KORA does not own, sell, resell, furnish, provide, rent, re-rent, manage and/or control properties, including Spaces, or any transportation or travel services.

In order to access certain features of the Site and Application, and to book a Space, you must register to create an account ("KORA Account") and become a Member. You may register to join the Services directly via the Site or Application or as described in this section.

You can also register to join by logging into your account with certain third party social networking sites ("SNS"), such as Facebook and LinkedIn, (each such account, a "Third Party Account") via our Site or Application, as described below.

We will create your KORA Account and your KORA Account profile page for your use of the Site and Application based upon the personal information you provide to us or that we obtain via an SNS as described above. You may not have more than one active KORA Account. You agree to provide accurate, current and complete information during the registration process and to update such information to keep it accurate, current and complete.

Both Members and Space Owners may submit feedback of the Service following the completion of a Space booking transaction. You acknowledge and agree that other users may publicly post ratings and reviews of you or your Space, as applicable, and that KORA may, but is not obligated to, monitor such postings and is not responsible in any manner for such ratings and reviews, and you hereby release KORA from any and all claims, causes of actions, obligations or liabilities arising from or relating to such ratings and reviews, including against any case for defamation.

KORA does not warrant the accuracy, completeness or usefulness of information on the Site or Application. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.

KORA does not endorse any Members or any Spaces. In addition, although these Terms require Members to provide accurate information, we do not attempt to confirm, and do not confirm, any Member's purported identity. You are responsible for determining the identity and suitability of others who you contact via the Site, Application and Services.

7.1 Commissions

For KORA introducing customers to the provider, the provider will pay commission to KORA, amounting to a minimum 20% of the net suite value (less any miscellaneous fees), set up fees or any ad hoc incidental monthly spend such as call costs and additional meeting room usage. Commission will only be payable for a contract period of up to 12 months, and will be paid in advance for the stipulated term.

Changes to the commission amount can be negotiated on a deal to deal basis between the provider and KORA.

7.2. Recurring Payments

In some instances, Customers may be required to make recurring, incremental payments toward the Total Fees owed for a confirmed booking before beginning his or her stay at the applicable Space (collectively, "Recurring Payments"). More information on Recurring Payments will be made available via the Site, Application and Services, if applicable.

7.3 Cancellation/Refund Policy

Each Space and/or Provider have their own cancellation and refund policies. Please check the Listing for details on the cancellation policy for such Space.

Some Providers may pledge to donate a portion of the funds they receive from confirmed bookings made via the Site, Application and Services to a particular cause or charity. We do not control, and will not take any responsibility or liability for, whether the Provider does in fact make the donation he or she pledged to make.

You understand and agree that you are solely responsible for determining your applicable Tax reporting requirements in consultation with your tax advisors. KORA cannot and does not offer Tax-related advice to any Members of the Site, Application and Services. Additionally, each Provider is responsible for determining local indirect Taxes and for including any applicable Taxes to be collected or obligations relating to applicable Taxes in Listings.

As part of the Services, KORA provides a feature through which Members may view Total Fees for various Listings in foreign currencies. You understand and agree that these views of Total Fees are for informational purposes only and are not the official Total Fees for the Listings.

If you (as a Customer) request a booking, you will be notified of the currency in which you will be charged together with the corresponding amount of Total Fees, if your booking is confirmed by a Provider. The currency in which you will be charged will be determined by KORA based on the payment method you select and the location of the Space in the Listing you are booking.

As a Customer, you are responsible for leaving the Space in the condition it was in when you arrived. You acknowledge and agree that, as a Customer, you are responsible for your own acts and omissions and are also responsible for the acts and omissions of any individuals who you invite to, or otherwise provide access to, the Space.

If a Provider claims otherwise and provides evidence of damage, such as photographs, then you agree to pay the cost of replacing the damaged items with equivalent items. After being notified of the claim and given 48 hours to respond, the payment will be charged to and taken from the credit card on file in your KORA Account.